The Nigerian Communications Commission (NCC) announced on Monday that it will approve tariff adjustment requests by Network Operators in response to prevailing market conditions.
The NCC’s Director of Public Affairs, Reuben Muoka, who disclosed in a statement yesterday, said it is under its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges by telecommunications operators.
Recall that some network operators had applied for over 100 percent increase due to obvious market challenges, a development that didn’t go down well with many Nigerians.
In a statement, Muoka explained that the adjustment, capped at a maximum of 50 percent of current tariffs, was arrived at considering ongoing industry reforms that will positively influence sustainability.
Noting that tariff rates have remained static since 2013 despite the increasing operating costs faced by telecom operators, the NCC said the approved adjustment was to address the significant gap between operational costs and current tariffs while ensuring quality services to consumers.
“These adjustments will support the ability of operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services and connectivity, including better network quality, enhanced customer service, and greater coverage.
“Recognising the concerns of the public, this decision was made after extensive consultations with key stakeholders across the public and private sectors,” he said.
The commission’s Public Affairs director said the NCC has prioritized protecting telecom consumers and ensuring the industry’s sustainability, including the thousands of indigenous vendors and suppliers who form a critical part of the telecommunications ecosystem.
He said the NCC recognizes the financial pressures Nigerian households and businesses face and remains deeply empathetic to the impact of tariff adjustments.
He noted that; “To this end, the Commission has mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery.
“Additionally, the NCC reaffirms its dedication to fostering a resilient, innovative, and inclusive telecommunications sector. Beyond protecting consumers, the Commission’s actions are designed to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and promote the overall growth of Nigeria’s digital economy.
“As a regulator, the NCC will continue to engage with stakeholders to create a telecommunications environment that works for everyone—one that protects consumers, supports operators, and sustains the ecosystem that drives connectivity across the nation.”
