X, formerly known as Twitter, has launched a new feature called “More About This Account,” powered by its Grok AI model.
This feature provides AI-generated summaries about user accounts, appearing when users hover over a handle or display name on the web.
The rollout has faced criticism due to underwhelming performance, with Grok sometimes delivering generic or incorrect information.
Notable errors include confusing users with different individuals, attributing expertise on topics users haven’t posted about, and mixing up individuals with similarly named celebrities.
X acknowledged that Grok may make mistakes and advises users to verify the AI’s outputs.
The company recognized the need for improvement to ensure the feature provides more accurate and useful information, leveraging Grok’s access to X’s data.
