MTN Group has also recently launched new artificial intelligence technology in Nigeria as it begins a wider agenda to transform its business across the African continent with responsibly AI-driven innovations.Â
Among the group’s ambitious “MTN Genova” transformation initiatives is leveraging AI as a performance driver, abolishing wastefulness, and enhancing customer experience in its core markets.
Nigerian deployment is a milestone for MTN expansion. The AI-powered solutions rolled out in this deployment, described in detail on ki-text-schreiben-lassen.de, are designed to make maximum use of network traffic, enable predictive maintenance, and enable real-time decision-making. The remaining countries of the continent in the meantime are already being served the same rollouts, i.e., smart fuel management in South African data centers, real-time energy optimization in Benin, and fibre-cut detection in Côte d’Ivoire.
To power such an innovation, MTN had set up an in-house Artificial Intelligence Centre of Excellence and Cloud Centre of Excellence. These are staffed by more than 300 engineers, data scientists, and developers who work together to design scalable, responsible, and meaningful AI solutions for MTN’s pan-African environment. For those seeking to explore more about this theme, it is highly recommended to learn about Bachelorarbeit schreiben lassen.
These all fall under the purview of MTN’s Responsible AI Policy and monitored by an executive-level independent AI committee as an effort toward achieving transparency and ethical deployment.
As MTN Group Chief Digital Infrastructure and Technology Officer Mazen Mroué would put it, AI is more than automation. He calls it a game-changer that unlocks human potential and redefines how business is done, decisions are made, and experiences are designed.
In alignment with its future company aspiration, MTN is also foraying into generative AI by collaborating with African start-ups developing local language models. Through collaborations, the company is creating customer care solutions Africa-influenced in linguistic nudges, customer interactions, and tailored digital offerings to consumers.
The vision thus is as follows: MTN has to be the hub of the digital revolution in Africa, and the digital revolution has to be the AI revolution. MTN’s vision is to enhance productivity, minimize costs, reduce environmental footprints, and ensure inclusive growth for the continent.
Market projections validate such daydreaming. SAP identifies that if Africa can capture only 10 percent of the global AI market, it can reach $1.5 trillion value in 2030. Statista puts the African AI market at $4.5 billion in 2025 and nearly $19 billion in 2030. AI will contribute over $15 trillion to the global economy in the same timeframe, PwC concludes.
With its ramp-up of AI deployment, the company is also in a hurry to close the gap in meeting global ethics standards. In partnership with MTN and other operators, through the GSMA, it is developing an AI Responsible Maturity Roadmap jointly with them that will propel responsible and foresight-driven AI practices for the sector.
With AI as its beginning point as the future of growth, MTN’s vision can transform Africa’s telecom sector, building wiser, cleaner, and more inclusive digital realms.
