The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has approved a new tariff adjustment for local telecom operators.
This move comes in response to the country’s ongoing economic challenges, particularly the weakening of the Zimbabwean dollar.
Telecom companies have now adjusted their local currency tariffs to cope with the rising costs of operations, though US dollar rates remain unchanged.
New tariffs include ZWG 0.0177 per second for voice calls, ZWG 0.1660 per MB for data, and ZWG 0.2161 per SMS.
 These changes reflect the impact of inflation, currency depreciation, and the high cost of imported equipment required for service delivery.
Zimbabwe’s telecom sector has faced persistent challenges, including currency instability and power outages, making it increasingly difficult for operators to invest in infrastructure and maintain service standards.
Despite these hurdles, telecom operators argue that the tariff hikes are essential to maintain service reliability.
The sector has seen some competition recently with Starlink’s entry into the market, increasing pressure on local operators.
Additionally, new regulations now permit fines of up to $5,000 for poor service delivery, as POTRAZ works to ensure better service for consumers.
