Zenith Bank Plc says it recorded an actual loss of N376 million to fraud and forgeries in the six months ended June 30, 2026.
The bank disclosed this in its second-quarter financial statement published on the Nigerian Exchange Group (NGX) platform on Tuesday. According to the report, 171 fraud cases were recorded during the period under review.
The bank also received 7,914 customer complaints and resolved 6,780 of them as of June 30, the report said.
It added that the number of complaints received exceeded the 7,599 recorded in the corresponding period of 2025, while the number of complaints resolved was reported at 8,503 in the same period last year.
The report further stated that claims arising from the complaints totaled N67.2 billion, lower than the N92.77 billion recorded in the corresponding period of 2025.
“The bank has complied with the requirement to render monthly returns on fraud and forgeries to the Central Bank of Nigeria (CBN) in accordance with Section 24 of the Banks and Other Financial Institutions Act 2020 and relevant circulars and guidelines issued by the CBN.
“During the period, a total of 171 fraud cases were reported, which resulted in actual loss of N376 million to the bank,” it said.
On its financial performance, Zenith Bank recorded a profit before tax (PBT) of N637.6 billion in the six months ended June 30, compared with N625.6 billion in the corresponding period of 2025.
However, the bank’s gross earnings declined to N1.899 trillion from N2.5 trillion recorded in the same period last year.
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Its profit after tax (PAT) also fell to N430.7 billion from N532 billion in the corresponding period of 2025.
The report further showed that the bank’s tax expense rose to N206.8 billion in the six months ended June 30, compared with N93 billion recorded in the corresponding period of 2025.
