The recent naming of three Nigerian airports among the worst 10 in Africa is an embarrassing development that should worry our aviation authorities. The damning verdict from the survey conducted by a travel website, The Guide to Sleeping in Airports, is that the Port Harcourt International Airport, Rivers State; Nnamdi Azikiwe International Airport, Abuja, and the Murtala Muhammed International Airport, Lagos, are the 1st, 7th and 10th worst airports in Africa. The website also ranked the Port Harcourt International Airport as the worst airport in the world for 2015. The Khartoum International Airport, Sudan, was ranked 2nd, Kinshasa N’djili International Airport, in Democratic Republic of Congo came 3rd, Juba International Airport, South Sudan was placed in the 4th position while Djibouti-Ambouli International Airport, Djibouti ranked 5th. Others rated in the survey include Mombasa Moi International Airport, Kenya in the 6th position, Luanda Quatro de Fevereiro International Airport, Angola, which came 8th and Douala International Airport, Cameroon, 9th.
As the website explained, the complaints of users of the airports who participated in the survey were hinged on corruption, crowds, chaos, confusion and uncleanliness. The website noted that lack of standard facilities was a common predicament in the listed airports. It also enjoined intending passengers not to rely on the airports for entertainment or customer satisfaction.
Last year, the website ranked Port Harcourt International Airport as the 6th worst airport in Africa while Nnamdi Azikiwe International Airport and Murtala Muhammed International Airport were ranked 7th and 10th worst in Africa, respectively.
Although this poor ranking is not entirely unexpected, it is very bad for Nigeria’s image. It is, indeed, a slur on the nation’s aviation and tourism industries. The verdict of the website is common knowledge to the users of the three airports.
The Federal Government and our aviation authorities should take this ranking as a clarion call to improve our airports. They should do something fast about corruption at Nigeria’s airports. Personnel of sundry agencies such as the Customs and Immigration often openly demand bribes from intending travellers. The air conditioning systems in some of our airports are not good. They should be put in order. The toilet facilities should be kept clean at all times.
Aviation authorities should work hard to maintain these facilities. They should be made to compete favourably with the best in the world. We have the resources and manpower to do this. There should also be proper orientation of all airport workers, from the cleaners to the managers. They must work hard to get Nigeria off this list of bad airports in Africa and the world. It is necessary that we make a break with these poor rankings. We have had enough of them.
The in-coming Aviation minister should work hard to improve conditions in all our airports. There should be adequate seats and conveniences for the comfort of air passengers.
Nigerian airports and the aviation sector are in dire need of a comprehensive systems overhaul to improve their effectiveness and efficiency. The right people should be put in the right places while the bad eggs should be shown the way out. The aviation sector is too important to be trifled with. Other countries make huge fortunes every year from aviation, but we do not give this money-generating industry the attention it deserves.
It should no longer be business as usual. Let airport workers wake up and face reality. They should make the airports user-friendly. Airports are among the best advertisements for any country. They should be put in good shape so that they can tell a good story about Nigeria. They should be made attractive and comfortable for air travellers. The first assignment the would-be aviation minister must tackle is to address the bad image and problems of the three poorly ranked airports.
Culled from: http://sunnewsonline.com/new/the-damning-verdict-on-nigerian-airports/