The Service Compact with all Nigerians (SERVICOM) says its recent evaluation showed that the Corporate Affairs Commission (CAC) among other agencies of government has improved in the quality of service delivery to Nigerians.
The objective of SCE, she said, is to ensure citizen-focused service delivery in MDAs to identify gaps in service delivery and make recommendations to improve customers’ satisfaction and accountability.
She however recommended the adoption of customer-centric approach service delivery’ among other approaches for the commission to provide opportunity for a staff to directly interact with customers.
