Author: Joe Abah

Until August 2017, I was the Director-General of the Bureau of Public Service Reforms (BPSR), with the daunting task of reforming Nigeria’s Federal Public Service. As part of that role, I sought to move the focus of Public Service Reforms away from the Public Service unto the public. This was a deliberate tactical approach that sought to change the approach to public service reforms from inputs to outcomes. Problems with the Public Service are often complex and intractable. There are various reasons why Public Service Reforms are difficult in most environments and are particularly difficult in developing countries, such as…

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