South Africa’s Information Regulator has initiated an investigation into Meta Platforms following the company’s refusal to provide information requested by the Campaign for Free Expression (CFE).
The investigation centres on Meta’s actions during South Africa’s general election on May 29, 2024.
The CFE sought details from Meta using the Promotion of Access to Information Act (Paia), aiming to understand the threats identified during the election, the data collected, and the measures taken to combat misinformation.
However, on April 17, 2024, Meta denied the request, asserting that as a U.S.-based company, it is not subject to South African law, including Paia.
This refusal has led to a legal dispute, with CFE challenging Meta’s stance.
CFE argued that Meta’s position undermines the constitutional rights of South Africans, insisting that foreign entities like Meta should comply with local laws when their services are used within the country.
Although Meta made some public disclosures about the election, CFE criticized these as inadequate, pointing to gaps in information, particularly in risk assessments, journalist protection strategies, and election monitoring performance.
The Information Regulator is now tasked with determining whether Meta’s refusal violates South African law and if the company can be compelled to release the requested records.
The outcome of this decision could have significant implications for Meta’s operations in South Africa and the broader region.
